Shipping & Delivery Policy – Al Awbathani Aloula

Al Awbathani Aloula is committed to delivering your orders quickly and efficiently. Below are the details of our shipping and delivery policy:

1. Order Processing

• Orders are processed within 1–2 business days after payment confirmation.
• Customers will be contacted in case of any delays or stock issues.

2. Delivery Time

• Within the same city: 1–3 business days.
• Other regions: 3–7 business days.
• Delivery times may vary depending on the shipping provider or unforeseen circumstances.

3. Shipping Fees

• Shipping fees are calculated and displayed clearly at checkout.
• Free shipping promotions may apply during certain periods or upon reaching a minimum order value.

4. Order Receipt

• Please ensure your shipping address and contact number are accurate before completing the order.
• Responsibility for the order transfers to the customer upon receipt from the courier.

5. Delays or Lost Shipments

If your shipment is delayed or lost, please contact us immediately. We will coordinate with the shipping provider to resolve the issue promptly.

Shipping Support

• Email: [email protected]
• Branch Numbers: 0509740023 – 0530557044